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HPE Proactive Care Service
Keep your IT infrastructure stable and reliable

Proactive IT support services that use a personalized approach to maintaining your IT infrastructure.


Keep your IT infrastructure stable and reliable

Reduce the number of problems and respond rapidly when they do occur with HPE Proactive Care. Get both reactive and proactive support service deliverables for your HPE IT devices and systems so you can focus on your business.

Get up and running quickly

Receive an assigned support specialist who manages your case from start to finish.

Reduce outages and prevent problems from occurring

Connect your devices to HPE to leverage proactive issue prevention.

Free up your IT staff

Help your team to focus more on business priorities and reduce day-to-day maintenance.

Get the most from HCI

Hyperconverged infrastructure has significantly simplified IT operations; see how the right support services can make your day-to-day even easier.

Stay informed and in control

Receive 24x7 monitoring, pre-failure alerts, diagnostics, automatic call logging, and parts dispatch.

Get the right level of support

Give your business a competitive advantage with the right level of targeted, proactive support services.

HPE Proactive Care Service

Get the support you need to proactively manage firmware, software revisions, and system health. Improve the availability and stability of IT devices and systems.

HPE Proactive Care for HPE SimpliVity

All the benefits of HPE Proactive Care plus access to new self-serve tools to manage your HPE SimpliVity solution, keeping it reliable, stable, and at peak performance.

HPE Proactive Care HPE 3PAR and HPE Primera

Maintain stability, reduce problems, and make the most of your HPE 3PAR or HPE Primera array storage solution.

HPE Proactive Care for HPE Synergy

Get the most out of HPE Synergy with technical guidance and support from HPE Proactive Care.

Success In Action - Burger King Russia optimizes for Microsoft Dynamics AX and SQL Server

Burger King Russia moved from an aging, underperforming legacy x86 system to a modular, x86-based, reliable computing platform to run its business-critical Microsoft Dynamics AX applications and Microsoft SQL Server database. The new platform enabled Burger King Russia to realize higher performance and greater scalability across the company, and streamline every critical process from supply chain management to financial reporting.

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Get in touch with a HPE Solution Specialsts to Learn More!